Delete your account & data

MorningZero is operated by Serveka. This page explains how to request deletion of your MorningZero account and data, and what we remove or keep.


Delete your account and all associated data

You can delete your account in two ways:

  1. In the app — open MorningZero and go to Settings → Accounts. Disconnect each connected mailbox first, then choose Delete account and confirm.
  2. By email — write to [email protected] from the email address on your account and ask us to delete it. We verify ownership and complete the deletion for you.

Delete some data without closing your account

You do not have to delete your whole account to remove data. In MorningZero you can:

  • Disconnect a mailbox — go to Settings → Accounts and disconnect it. This revokes our access to that account and permanently removes all mail data we derived from it (subjects, senders, previews, labels, summaries, and search embeddings).
  • Delete individual messages or threads — from your inbox in the app.

You can also email [email protected] to request deletion of specific data at any time.

What is deleted

When you delete your account, or disconnect a mailbox, we promptly and permanently remove:

  • Email content and metadata we stored (subjects, senders, recipients, previews/snippets, labels, AI-generated summaries, and search embeddings). Full message bodies are never stored on our servers.
  • Calendar data we stored on your behalf.
  • Your OAuth access tokens, and our permission to access your mailbox is revoked.
  • Your push-notification device tokens.
  • Your name, profile image, and feedback you submitted.

If you use our desktop app, the local copy of recent messages it keeps on your device is removed when you uninstall the app or clear its data.

What is kept, and for how long

After deletion we keep only a minimal set of records, and only for as long as needed:

  • Billing and payment records (such as invoices and transaction history) — retained where required to meet Serveka's legal, tax, and accounting obligations.
  • A minimal inactive account record and anonymized aggregate usage — kept for security and abuse-prevention purposes.
  • Residual copies in encrypted backups — overwritten on our normal backup cycle within 30 days of deletion.

Questions

For any question about deleting your account or data, contact us at [email protected]. See also our Privacy Policy.