Contact us

The fastest way to reach us is by email at support@morningzero.com. MorningZero is operated by Serveka, based in Jaipur, Rajasthan, India.

What to email us about

• Support — help connecting a mailbox, labeling, or anything that isn't working as expected.
• Billing — questions about plans, invoices, or cancellations.
• Privacy & data requests — access, export, or deletion of your data (see our Privacy Policy).
• Security — report a vulnerability or security concern.
• Partnerships & press — anything else.

Response time

We aim to reply within two business days. For account-specific questions, email us from the address on your MorningZero account so we can verify and help faster.

What to include for a faster answer

If something isn't working, tell us which mailbox it affects and which provider it's on — Gmail, Google Workspace, Outlook.com or Microsoft 365 — plus roughly when you noticed it and whether you were on the web app, the desktop app or Android. A subject line from an affected thread helps us find the exact message in your account without asking you for more. For billing, the email on the subscription is enough. Please don't send passwords: we never ask for them, and connecting a mailbox happens on Google's or Microsoft's own consent screen, never through us.

Reporting a security issue

Send vulnerability reports to the same address with Security in the subject and we'll acknowledge them promptly. Include the affected URL or endpoint and the steps to reproduce. Please don't run automated scans or load tests against production, and don't access any account but your own — see our security page for how we handle reports and what we protect.

Legal

For our policies, see the Privacy Policy and Terms of Service. Send us a note any time at support@morningzero.com.